Unioncash Privacy Policy

This Privacy Policy describes the general principles on how Unioncash EU UAB (registry code 306049758) address Jono Basanavičiaus g. 26,Vilnius ,03224,Lithuania.(hereinafter “Unioncash”) processes Users’ Personal Data and is applicable to any person who uses, has used or has expressed intent to use the Services of Unioncash. Unioncash is responsible for Processing your Personal Data. All of the definitions used in and all circumstances not covered by this Privacy Policy shall be regulated by the Terms of Service of Unioncash and/or Regulation (EU) 2016/679. Please read this Privacy Policy before using the Website and/or Services or submitting your Personal Data.

1. How Unioncash collects and uses your personal information
Personal information refers to information recorded electronically or otherwise that can identify a particular natural person individually or in combination with other information or reflect the activities of a particular natural person. Personal information includes name, date of birth, identity document information (ID card, passport, etc.), personal biometric information, communication contact information, address, account information, property status, location information, etc. Personal sensitive information refers to information that, once disclosed, illegally provided or misused, may endanger the safety of persons and property, and can easily lead to damage to personal reputation, physical and mental health or discriminatory treatment, including: identity document information (ID card, passport, etc.), personal biometric information, bank account number, property information, transaction information, location information, etc.
1.1.Unioncash how it collects your personal information
During your use of the Unioncash App Services, Unioncash collects information that you voluntarily enter or generate as a result of the use of the Services:
1.1.1. When you register on the Unioncash App, Unioncash verifies your name, ID information, mobile phone number information, SMS verification code to help you complete TheUnioncash user registration, and if you refuse to provide this information, you may not be able to complete the registration or use the Unioncash service properly.
1.1.2. When you use the Unioncash App features or services, you may need to provide or authorize Unioncash to collect the personal information required for the services in the following circumstances. If you refuse to provide some of the features or services you need, you may not be able to use some features or services, but this does not affect your normal use of other features or services of the Unioncash App.
(1) When you register as a Unioncash user or use the Unioncash service, you will need to provide your own mobile phone number, and Unioncash will verify that your identity is valid by sending a SMS verification code. You will need to multi-cross-verify your identity information before you can use some of Unioncash's services, and if you need to use such services, you may need to provide more information (including name, document, mobile phone number) to complete multiple cross-verification of your identity basic information. At the same time, Unioncash checks with legal retention of your information to verify the accuracy and completeness of the information you provide, and if Unioncash requires the verification authority to collect your information during the verification check, Unioncash will require the relevant verification authority to state the source of its personal information and confirm the legality of the source of its personal information in accordance with laws, regulations or regulations.
(2) Unioncash collects your account information and transaction information when you use SMS billing alerts and app-to-account alerts in order to promptly send you notifications of changes in account funds and related transactions.
(3) When you apply for a wallet in the Unioncash App, Unioncash requires you to provide your name, ID number, ID expiration date, mobile phone number in order to verify the authenticity of your identity. If you do not provide the above information, Unioncash will not be able to provide you with the service.
(4) In order to make your login service more secure and convenient to use, such as your device and the United Cash App version support fingerprint function, you can choose to turn on fingerprint login function. You'll need to enter your fingerprint information on your device, and when you sign in, you'll need to complete fingerprint verification on your device. Unioncash only receives verification results and does not collect your fingerprint information. If you don't want to use fingerprint verification, there are other ways to sign in.
(5) In order to make your login service more secure and convenient, such as your device and the Unioncash App version support the face function, you can choose to turn on the face login function. You'll need to enter your face information on your device, and you'll need to complete face verification on your device when you sign in. Unioncash only receives verification results and does not collect your face information. If you don't want to use face verification, there are other ways to sign in.
1.1.3. When you use the Unioncash App Service, Unioncash collects the following information, including your device model, operating system, unique device identifier, Unioncash App version number, login IP address, access to the network, type and status, network quality data, information related to TheIon Cash App operations log and service log, Location information. If you do not agree with The Collection of the foregoing information by Unioncash, you may not be able to complete wind control verification, but this does not affect your normal use of other features or services of the Unioncash App.
1.1.4. In order to provide you with more accurate, personal and convenient services, improve the service experience, improve the quality of service, or to prevent risks to the extent possible, Unioncash collects information from you when you provide feedback, suggestions, and information about the types, ways and actions in which you use the functions, methods and operations of the Unioncash App, which Unioncash will provide you with comprehensive statistical, processing and analysis of, and will provide you with the appropriate services or products based on such information.
1.1.5. You may choose whether or not to authorize Unioncash to collect and use your personal information in the following circumstances:
(1) Device status, used to determine the device identification code, to ensure the security of account login. When you refuse authorization, Unioncash Mobile Banking will not read the device status and will not affect your normal use of other available features of the Unioncash App.
(2) Storage permissions to cache text, images, and video content that you generate while using the Unioncash App. When you refuse authorization, Unioncash Mobile Banking will not read the stored information and will not affect your normal use of other features of the Unioncash App.
(3) camera, used for ID card identification, bank card recognition, recognition of QR code, face recognition, photography, in a sweep, face recognition login / transfer / promotion authentication use. After you deny authorization, the above features will not be available.
(4) Album, used to save QR code. Image information obtained by Unioncash, encrypted and stored in a database. After you deny authorization, the above features will not be available.
(5) Geographical location, access to your geographic location, mainly used in the United Cash App trading wind control, Unioncash system background to save your trading location information. After you refuse authorization, the Unioncash App may not work properly.
(6) Network communication, used to communicate with the service side. After the authorization is denied, all Unioncash features are not available. The Unioncash system holds back-office network information about the devices used by customers when trading, including IP and port information.
(7) Shear board, used for password identification, transfer quick jump function, Unioncash system background does not save your clipboard content. If you deny the clipboard permission, Unioncash Mobile Bank will not read the clipboard content and will not affect your normal use of other features of the Unioncash App.
(8) Suspension box, used for live window playback, screenshot feedback scene. If you deny permission to hover box, you will not be able to use live window playback, screenshot feedback, but this will not affect your normal use of other features of the Unioncash App.
These features may require you to turn on your device, storage, camera (camera), album, geographic location (location), mobile contacts, text messages, web communications, Bluetooth, and bluetooth to Connect Cash in your device for the collection and use of the information involved in these features. Please note that by enabling you to enable You to collect and use this information, you will not continue to collect and use this information if you cancel these authorizations, but will not be able to provide you with the features described above in connection with these authorizations.
1.1.6. When you perform face recognition on the Unioncash App to verify your identity, Unioncash collects your face information and stores it in the system background database for business process retention, secondary identification, and customer identification verification. Unioncash does not retain information about the features of your mobile terminal for local biometric authentication features of some brands or models, such as face recognition, which are processed by the mobile terminal provider.
1.1.7. Other
Unioncash will separately explain to you the scope and purpose of the collection of information and, with your consent, collect your information necessary to provide the services. Unioncash collects, uses, stores, provides and protects your information in accordance with this policy and the appropriate user agreements.
Please be aware that if you refuse to agree to the Privacy Policy, Unioncash App will not be able to access network information such as IP addresses and you will not be able to use the App properly.
1.2. How Unioncash uses your personal information
Unioncash uses your information in the following situations in order to comply with EU laws, regulations and regulatory requirements, to provide you with services and improve the quality of services, or to secure your account and funds:
1.2.1.Unioncash will use the personal information collected from you in accordance with the terms of this policy and in order to implement The services or functions of Unioncash.
1.2.2. Unioncash will send you a service reminder in order to make you aware of the status of your use of the Unioncash App Service. You can turn off service reminders from notification settings in your phone's system settings, or you can turn them back on with notification settings.
1.2.3. To ensure the stability and security of the Services, Unioncash uses your information for authentication, security prevention, fraud monitoring, prevention or prohibition of illegal activity, risk reduction, archiving and backup purposes.
1.2.4. Report to the relevant departments in accordance with EU laws, regulations or regulatory requirements.
1.2.5. Invite you to participate in customer research related to TheUnioncash services, products or features.
1.2.6. Unioncash will provide you with a comprehensive statistical, analytical and processing of your information to provide you with more accurate, personalized, fluid and convenient services, or to help Unioncash evaluate, improve or design products, services and operational activities.
1.2.7. When Unioncash presents your information, Unioncash desensitizes your information by including content substitution and anonymization to protect your information.
1.3 Exceptions to authorized consent
In accordance with applicable laws, regulations, regulatory requirements, and national standards, Cash Union will collect and use your personal information without seeking your unauthorized consent in the following circumstances, if required by a state authority or regulatory authority to provide it, or for the purpose of adequately protecting your rights and interests, or in other reasonable circumstances agreed herein:
1.3.1. Directly related to national security and national defense security.
1.3.2. Directly related to public safety, public health, and major public interests.
1.3.3. Directly related to criminal investigation, prosecution, trial and execution of sentences.
1.3.4. It is difficult to obtain your own consent in order to safeguard the life, property and other material legal rights and interests of you or other individuals.
1.3.5. The personal information collected is your own public disclosure.
1.3.6. Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure and other channels.
1.3.7. Necessary to enter into and perform the contract upon your request.
1.3.8. Necessary to maintain the safe and stable operation of the product or service provided, such as the detection and disposal of a fault in the product or service.
1.3.9. When it is necessary for statistical or academic research institutes to conduct statistical or academic research in the public interest and they provide the results of academic research or description to the public, the personal information contained in the results shall be de-identified.
1.3.10. Other circumstances required by laws, regulations and regulatory requirements.
 
2. Biscuits
2.1. Cookies are small file text files that are placed on your device when you visit a website. We use cookies on our website and you may accept them if you choose to use our website. Unioncash places only one session-ID cookie on your device. Cookies are used to ensure that requests to the server come from the same source as logins occur. Cookies enable us to identify whether you have used the service before and help us store your preferences and other information.
2.2. Cookies are allowed in most web browsers. If cookies are not fully permitted, not all features of the website are available to visitors. Allowing or disabling cookies and other similar technologies should be controlled by the visitor through the visitor's own web browser settings. Most browsers allow you to control cookies, including turning off your device's acceptance of cookies through preferences set by them. However, if you turn off the ability of your device to accept cookies, you may not be able to access this website and the services provided through it.
2.3. If you do not want our website to process your personal data, you can activate the privacy browsing feature of your web browser.
2.4. If you access this website without changing your browser settings, Unioncash will assume that you agree to receive cookies placed on your device by Unioncash or third parties when you use this website.
 
3. How Unioncash shares, transfers and publicly discloses your personal information
3.1 Sharing
Unioncash does not share or transfer your personal information to any other company, organization, or individual, except in the following cases:
3.1.1. Obtain your express consent in advance.
3.1.2. Unioncash will inform you of the purpose for which personal information is shared, the type of data recipient, and obtain your consent if the business requires the sharing of your personal information externally. Unioncash also informs you of the type of sensitive information, the identity of the data recipient, and obtains your express authorization when sensitive information is involved.
3.1.3. Please understand that Unioncash may share your personal information with the outside world in accordance with laws and regulations or as mandatory by government authorities.
3.1.4. Unioncash will sign a non-disclosure agreement with the companies, organizations and individuals with which Unioncash shares personal information, requiring them to handle personal information appropriately in accordance with Unioncash's instructions, this policy, or any other relevant confidentiality and security measures.
3.1.5. Unioncash conducts rigorous security testing of application interfaces (APIs), software toolkits (SDKs) that partner to obtain information about, and agrees with partners to strict data protection measures to process personal information in accordance with Unioncash's delegated purposes, service instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
3.1.6.Unioncash may provide some of your account information and transaction information to partners(primarily push services or mobile device manufacturers) in order to promptly send notices of changes in account funds and related transactions to your mobile device.
3.1.7. Unioncash may inquire, use or provide your credit and asset information to legally established credit bureaus and other relevant legal institutions in the event of a credit business such as a loan or guarantee with Unioncash. Unioncash is legally responsible for the confidentiality of your information and requires the partner organization to assume confidentiality responsibility for your information.
3.1.8. For the purposes of your account funds and transaction security, Unioncash may share your necessary information with other banking financial institutions or third-party payment institutions, including collection account number, IMSI (International Mobile User Identification Number), IMEI, mobile phone number, device SEID (serial number of mobile phone NFC module), and May provide your mobile phone number to the China Payment Clearing Association when providing services such as account opening, login, registration, etc. Name, document number information, used to verify the real-name system information of mobile phone number.
3.2. Transfer
3.2.1. Obtain your express consent in advance.
3.2.2. In accordance with laws and regulations or mandatory administrative or judicial requirements.
3.2.3. In accordance with laws, regulations, regulations and business practices, Unioncash will require new companies and organizations that hold your personal information to remain subject to this Privacy Policy in connection with similar transactions such as mergers, acquisitions, asset transfers, etc., or Unioncash will require the company and organization to re-apply to you for authorization.
3.3. Public disclosure
3.3.1. Unioncash will not publicly disclose your personal information, and if required, Unioncash will obtain your consent and inform you of the purpose and type of disclosure of your personal information, and will also inform you of the content of sensitive information in relation to sensitive information and obtain your express consent in advance.
3.3.2. Please understand that Unioncash may publicly disclose your personal information as required by law, legal process, litigation or government authorities.
3.4. Exceptions to authorized consent
Unioncash may share, transfer, and publicly disclose user information without prior authorization if required by the competent state or regulatory authority, or for the purpose of adequately protecting your rights and interests, or in accordance with other reasonable circumstances agreed herein:
3.4.1. Related to the performance of the relevant obligations of national laws and regulations and the competent departments of the industry.
3.4.2. Directly related to national security and national defense security.
3.4.3. Directly related to public safety, public health, major public interests.
3.4.4. Directly related to the investigation of crimes, prosecution, trial and enforcement of sentences.
3.4.5. It is difficult to obtain your consent in order to safeguard the life, property, reputation and other material legal rights and interests of you or other individuals.
3.4.6. Personal information that you disclose to the public.
3.4.7. Necessary to enter into and perform the contract upon your request.
3.4.8. User information collected from legally disclosed information, such as legitimate news reports, government information disclosure and other channels.
3.4.9. Necessary to maintain the safe and stable operation of the financial products or services provided, such as the identification and disposal of fraud or theft in financial products or services.
3.5. Retention of personal data
3.5.1 Storage
(1) Unioncash shall store your personal data for the purposes specified in this Privacy Policy, as required by law or within the time limit required by law. Your personal data will not be processed as necessary. The retention period of your personal data may be based on applicable law (e.g. money laundering and terrorist financing prevention laws, etc.) or the legitimate interests of Unioncash or the agreements you have signed with Unioncash.
(2) Data shall be retained as an individual for the duration of the business relationship and, if terminated, for the period for which Unioncash retains certain data for the period applicable.
(3). Unioncash does not sell or rent visitor data to third parties. Unioncash collects data so that you can use the service.
(4) Visitors may register by sending data, including forms, to external organizations that use this website as a participating platform. Please note that Unioncash has no control over what you share with these third-party entities and cannot be held responsible or liable for their respective privacy policies.
(5) Personal data collected by Unioncash is not transferred to countries outside the European Union or that lack personal data protection legislation that meets EU standards. The data is stored on servers located in EU member states.
(6) You reserve the right to request access, correction and deletion of data collected with your consent at any time.
(7) Unioncash will anonymize or permanently delete your personal data after the expiration of the personal data storage period.
3.5.2 Protection
(1) Unioncash has used industry-standard security measures to protect the personal information you provide, and Unioncash will do its best to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. Unioncash takes all reasonable steps to protect your personal information. For example, Unioncash uses encryption to ensure the confidentiality of data, Unioncash uses trusted protection against malicious attacks on data, and Unioncash deploys access control mechanisms that restrict access to personal information only to authorized personnel.
(2) If all or part of the Unioncash App business provided by Unioncash ceases to operate, Unioncash-related products or services will inform you by announcement, etc., and stop the collection of your personal information by the relevant products or services, etc., to protect the security of your personal information. Unioncash will respond with emergency response and recovery measures to restore service as soon as possible if all or part of TheUnioncash App business is disrupted due to technical failures, cyberattacks, natural disasters and accidents, human factors, etc.
(3) Unioncash has been evaluated and documented for national cyber security level protection.
(4) Unioncash will take all reasonable and practicable measures to ensure that personal information that is not relevant to your business is not collected.
(5) Please understand that due to various factors, there may be unexpected circumstances that Unioncash cannot reasonably foresee, prevent, avoid, and control. The Internet is not an absolutely secure environment, please use a complex password to help Unioncash keep your account secure.
(6) In the event of a personal information security incident, Unioncash will take timely measures to resolve the incident in accordance with the requirements of laws and regulations, and inform you of the incident by one or more of the means of mail, letter, telephone, push notification, etc. Unioncash will also report the disposition of personal information security incidents in accordance with regulatory regulations.
 
4. Delete your personal information
4.1. Delete your personal information
You can clear or delete information directly from TheUnioncash's product and/or service page.
You can request the deletion of personal information from Unioncash in the following cases:
4.1.1. If Unioncash's handling of personal information violates laws and regulations.
4.1.2. If Unioncash collects and uses your personal information without your consent.
4.1.3. If Unioncash's handling of personal information violates its agreement with you.
4.1.4. If you no longer use TheUnioncash products or services, or if you log off a Unioncash user.
4.1.5. If Unioncash no longer offers you products or services.
If Unioncash decides to respond to your deletion request, Unioncash will also notify entities that obtain your personal information from Unioncash to do so in a timely manner, unless otherwise required by law, regulation or regulatory policy, or if they are independently authorized by you.
When you delete information from TheUnioncash's services, Unioncash may not immediately delete the information from the backup system, but it will delete it when you back up for updates.
 
5. Third parties collect and use your information
When you use services provided by third parties in the Unioncash App, third parties may obtain your location, name, document type, identification number, document expiration date, mobile phone number information, and other information necessary to provide third party services; Unioncash will make commercially reasonable efforts to assess the legality, legitimacy, and necessity of the information collected by third parties before giving them. Unioncash will sign legal documents with third parties and require third parties to comply with laws and regulations and signed legal documents when processing your personal information, requiring third parties to take protective measures against your information. If you refuse to allow third parties to collect, use, or transmit such information while providing the Services, you may not be able to use the third party's services in the Unioncash App, but this does not affect your use of other features of the Unioncash App.
Unioncash will treat as if you allow the third party to obtain such information when you use the services provided by a third party, and for the information you generate when you use the services provided by a third party, you and that third party shall legally agree to the collection and use of such information.
You understand that the services provided by a third party are operated independently by that third party and are solely responsible. Disputes arising out of the services provided by third parties or their use of your information, or their violation of applicable laws and regulations or the provisions of this Agreement, or the losses you suffer in the course of using its services, may be resolved in consultation with that third party. Unioncash will make commercially reasonable efforts to facilitate third-party resolution of issues that require third parties.